Tampa Bay Water’s Practical Approach to Digital Transformation with Alison Adams

Alison Adams, now Chief Technology Officer at INTERA, drove innovation at Tampa Bay Water when she helped pioneer Tampa Bay Water’s digital transformation. Alison provides firsthand knowledge about how to design a program for digital transformation, how to get employee buy in, and the benefits your utility will achieve along the way. Plus Reese Tisdale joins us for another Bluefield on Tap segment.

In this session, you’ll learn about:

• How Alison’s upbringing on a farm helped form her appreciation of the importance water
• How an environmental issue led to Tampa Bay Water’s need to make the digital transformation
• Why Tampa Bay Water needed to address groundwater pumping
• The Floridian aquifer system and its relation to surface water
• Tampa Bay Water’s early adoption of the digital transformation over two decades ago
• The four defined steps needed to be undertaken in a utility’s digital transformation
• How breaking down internal silos helped the digital transformation process
• How Tampa Bay Water built a decision support system
• What some of the bumps in the road were
• How to message that the technology will not replace workers and jobs but will help them do their jobs better–how to create quick wins
• How Tampa Bay Water’s digital transformation achieved its original goal–environmental recovery–and found new benefits along the way

Resources and links mentioned in or relevant to this session include:

• Press Release when Alison joined INTERA
• Press Release on Alison’s recent promotion to Chief Technical Officer at INTERA
• Tampa Bay Water’s website
• INTERA’s website

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