Stacey Isaac Berahzer with The Environmental Finance Center at the University of North Carolina at Chapel Hill (EFC) discusses customer assistance programs (CAPs), how to fund them, legal hurdles and their expanding importance. With the crushing need for infrastructure investment and the attendant upward pressure on utility rates, CAPs are taking on an evermore important role in the rate design and rate setting process. Stacey’s insights provide a great resource into this important aspect of utility rates
Peggy Gallos, Executive Director of the Association of Environmental Authorities of New Jersey, discusses challenges faced by water and sewer utilities. Peggy’s position and...
George Hawkins, CEO and General Manager of DC Water, joins The Water Values Podcast and discusses his brand of change leadership. George details specific...
Arron Hieatt joins us to discuss Australia’s water utility governance regime and infrastructure issues. Arron clearly describes Australia’s water utility governance model and the...