Stacey Isaac Berahzer with The Environmental Finance Center at the University of North Carolina at Chapel Hill (EFC) discusses customer assistance programs (CAPs), how to fund them, legal hurdles and their expanding importance. With the crushing need for infrastructure investment and the attendant upward pressure on utility rates, CAPs are taking on an evermore important role in the rate design and rate setting process. Stacey’s insights provide a great resource into this important aspect of utility rates
Donna Vincent Roa, a communication specialist, water sector communication expert and Managing Partner at the Vincent Roa Group, comes on The Water Values Podcast...
Jim Good, Founder and President of Parkview Advisors (and longtime water sector veteran), relays his tips and insights on the water sector start-up lifecycle....
Khris Dodson of Syracuse University’s Environmental Finance Center discusses a wide range of workforce development issues for water utilities. Khris identifies the problems with...