Enhanced Regulatory Compliance through Digitalization with Laura Underwood

July 06, 2026 00:42:20
Enhanced Regulatory Compliance through Digitalization with Laura Underwood
Water Values Podcast
Enhanced Regulatory Compliance through Digitalization with Laura Underwood

Jul 06 2026 | 00:42:20

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Show Notes

Laura Underwood, Director of Digital Water Services for Locus Technologies, provides a fantastic discussion of digitalization benefits on water systems’ compliance performance. Laura offers her unique insights and fresh perspectives in this great interview. Plus, Reese Tisdale joins us for another Bluefield on Tap segment, addressing Bluefield Research’s new analysis on data centers’ water use. In this session, you’ll learn about: Resources and links mentioned in or relevant to this session include: Thank You! Thanks to each of you for listening and spreading the word about The Water Values Podcast! Keep the emails coming and please rate, review and subscribe to The…
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Episode Transcript

[00:00:00] Speaker A: This is Joe Whitworth, President and CEO of the Freshwater Trust and you are listening to the Water Values Podcast. The Water Values Podcast is sponsored by the following market leading companies and organizations by Woodard and Curran High Quality Consulting, Engineering Science and Operations Services by Antera Innovation and Stewardship for a Sustainable Tomorrow by Zylem Let's Solve Water by the American Waterworks Association Dedicated to the World's Most Important Resource by Black and Veatch Building a World of Difference by Advanced Drainage Systems Our Reason is water and by 1898 and co possibilities powered by experience. This is session 289. [00:00:55] Speaker B: Welcome to the Water Values Podcast. This is the podcast dedicated to water utilities, resources, treatment, reuse and all things water. Now here's your host, Dave McGimpsey. [00:01:10] Speaker A: Hello and welcome to another session of the Water Values Podcast. As my daughter Sarah said, my name is Dave McGimpsey and thank you so much for joining me and thank you for your support over the last 12 plus years. Well, I hope everyone celebrated the 4th of July well and finished the day with the same number of fingers you started the day with. We have a great show for you this month. Laura Underwood, the Director of Digital Water Solutions at Locus Technologies, joins us and she's going to take us on a great trip explaining the benefits of digitalization on regulatory compliance. She has a great perspective on things and some unique thoughts on digitalization and compliance. So stay tuned for. Also, Reece Tisdale is back for another Bluefield on Tap segment to detail Bluefield's new analysis on water usage in data centers. But before we get to today's conversations, we always say thank you to our awesome sponsors at the top of every show. And we have some fantastic sponsors for you in 2026. The water values Podcast is sponsored by Woodard and Curran, Entera Xylem, the American Waterworks Association, Black and Veatch Advanced drainage systems and 1898 and co. And that is a terrific collection of impactful companies that have affirmatively decided to support water industry thought leadership and education. And I thank you all and I'd like for you, the listener, to do me a favor, please. If you work for or with any of those sponsors, please thank your boss or thank your contact at the sponsor firm and let them know that you appreciate their leadership in the industry through the sponsorship. You'd be surprised how far that simple little note of thanks will go. And as long as you're letting the sponsors know you appreciate their support of water industry education and thought leadership, why not leave a rating and review on Apple Podcasts, Spotify, or whatever other podcast directory you're accessing the podcast on. It'd be greatly appreciated and of course, helps others find out about the podcast. And also, please don't forget to subscribe to the podcast. Yes, that, that's kind of important. But before we head on to the interview with Laura, we've got a Bluefield on Tap segment with Bluefield Research's Reece Tisdale. So take it away, guys. Rhys, welcome to another Bluefield on Tap segment. How are we this month? [00:03:23] Speaker C: Things are good. We're in the. Literally in the heat of summer. I think we're about to hit the equivalent of the European heat dome later today. I don't know how it is in Indiana right now, but it's going to be pretty steamy here later today. [00:03:37] Speaker A: It's hot and muggy and we, we took a, a week and a half trip to Italy and it was pretty hot when we were over there. I mean, the, we had a tour guide for the, the, the Roman ruins and he was, he was saying, man, this is like July, July plus heat. [00:03:57] Speaker C: It's just Europe's not. I've got to be. I'm in Spain next week and they're having rolling blackouts, I think, partly because people are Cranking up the AC&I. We'll see. So I'll let you know how it goes. I'm only there for. [00:04:11] Speaker A: Well, it sounds like we might have a parallel here, or at least we can draw some lines within the energy water nexus, potentially about what we're talking about this morning, because Bluefield has some new analysis coming out. What's going on in your analysis? [00:04:29] Speaker C: Well, and we've talked about it before, but I think it just keeps coming at us in so many different directions. And that is the role of data centers. One just in the economy, the amount of capital that's going to it. But also I think. Yeah, exactly. You're exactly right. A good segue about how much water do these data centers actually use? And I think maybe to that point, when did they use it? I think that's what's really happening. Because the challenge is everybody says data centers use a lot of water. It depends on what you're looking at on site. It's not a lot when you account for the power sector. Absolutely. But utilities as a whole are impacted. And so we've done a deep dive. Dive into what's happening at the utility level. [00:05:13] Speaker A: Yeah. So when you, when you say the utility level, are you talking the water utilities or are you talking the electric utilities? [00:05:19] Speaker C: We're just talking, in this case the water utilities, because the water utilities have become, well, water as a whole for whatever reason. I think people are just upset about data centers as a whole and they're finding any toehold they can as far as arguments go to kind of push back or at least regain some control, whether it's NIMBYism, because they don't want to look at data centers, whether they're worried about their electric power rates or they're worried about their water supplies. But water seems to be a nerve that really sets people off and that's what's happening. And so water utilities are having to manage this in any case as far as how much water they use. [00:06:01] Speaker A: Yeah. And so how are the water utilities approaching this? [00:06:07] Speaker C: Well, let's frame it a little. So basically, even though as far as water footprints go, the municipal water utilities for data centers, they supply 98% of their water, the on site water. So utilities are kind of at the forefront of at least supplying their water, treating their wastewater, which is kind of an under discussed issue. And so if you're looking at, well, let's just say effectively almost 100% of water is coming from municipal utilities. How do they prepare for this? And so what's ended up happening is back to where we started as far as weather goes, most of that water usage, the utilities have to prepare for the peak demand really. And it's really the summer months. It's really right now. So I know in some cases, like Microsoft, they've had had a facility where almost 80% of its water usage just happens in the summer months. Right. But the utility has to prepare for that. What is that demand? And there are some utilities that have made a business out of it as well. [00:07:19] Speaker A: Yeah. So how are the utilities making a business out of it? I mean, are they, I mean it seems like the peaking factors for the, for the, the, the data centers would be astronomical and that would just cause their rates to skyrocket and, and really they'd be building, building capacity for the rest of the system in the shoulder months. [00:07:43] Speaker C: Yeah, exactly. So what ends up happening is. So let's just look at Virginia. So Virginia is the largest data center market in the world. And I was actually thinking of you and one of the reasons this came up because I was looking at some of the, of the analysis and so if Virginia has over 8,000 megawatts of data center capacity, Northern Indiana, which I think we've mapped as a data center hub, is 18 the size of that. Right. So Virginia is so large in Its data center footprint, like Loudoun County, Virginia is probably the epicenter of it all. What they've done is they've really built one of the largest reclaim networks in the country. And so what they've done is they've leveraged this industry to build out their own capacity, even though it makes up a pretty small portion of their overall revenues as a utility. It has allowed them to build out reuse capacity to invest in infrastructure. And they've done that largely through data centers because they're paying for it and largely because of their summer month demand. [00:08:52] Speaker A: Interesting. Now, have the water utilities looked at thermal energy solutions like a district cooling system to help manage that? [00:09:01] Speaker C: Yeah, you see a little bit of that. You're seeing mentions of that in places like Texas and using geothermal, using alternative technologies or solutions, should I say, for water supplies and cooling. So that's one thing that I think everybody needs to understand. So when you look at the data center forecasts, as far as what the market looks like, it's changing really quickly. They're shifting towards alternative supplies of water for cooling, whether it be just using reclaimed wastewater or whether it be using district cooling. But it can also be from their other strategies that are like liquid cooling. Right. So it's not just evaporative cooling, which is the traditional cooling approach, which uses a lot of water, a lot of thermal energy. And that's really where I think a big part of the market, maybe even the media get caught up, is there's thinking looking at things as if they're in a vacuum and they're actually changing pretty dramatically. I mean, will we go to space or will we go to the seafloor bottoms for cooling? I don't know about that. Maybe that's the other extreme. [00:10:12] Speaker A: All right, so, so tell me a little about like the infrastructure issue. How are the utilities addressing it and how are the data centers addressing it? [00:10:23] Speaker C: Well, I think one of the things is it's happened so fast, right. And so I think a number of water utilities have been caught sort of on their heels at least a couple years ago. I already mentioned Loudoun county, but there are a number of others that if they're, if they can get up on the curve quickly enough, what they are able to do is negotiate with these tech companies, whether it be aws, whether it be Meta or Google, but also Digital Realty and qts and other, you know, data center owners. What they're negotiating is, hey, we've got, you know, 20% leakage rates. Can you help us invest in, you know, infrastructure improvements? In this, in the city itself, I think we may have even talked about it, like Fido Tech and other companies that are going in with solutions to address leakage. There are other, you know, Microsoft and others have gone in and built out water and wastewater systems for communities to offset any capacity demands. So it can be a win, win. I think it's really a convergence of a really fast moving sector that has lots of capital and needs the speed. And it's a, you know, it's an arms race. Whereas water utilities, they don't think that way. And I think there's this convergence of cultures where they're in some cases coming together nicely, others, it's a bit messier. [00:11:54] Speaker A: Yeah, sounds a lot like the Xylem AWS partnership in Monterey and Mexico City. [00:12:00] Speaker C: Exactly, exactly. So we expect to see more of that, and I think it'll be interesting to see over time, you know, when it comes to water management, if it is that critical, how much further do these tech companies get into the water sector? [00:12:16] Speaker A: Awesome. Well, as always, Reece, great information. Thanks so much for coming on and have a great summer. We'll talk to you next month. [00:12:23] Speaker C: All right, Dave, take it easy. Good. Good to chat. [00:12:25] Speaker A: Yeah, Amen. We'll see you. Bye. As always, great information from Bluefield Research and Reece Tisdale. Now it's time for the main event, our interview with Laura Underwood of Locus Technologies. So let's get that water flowing. Well, Laura, welcome to the Water Values podcast. Great to have you on. How are you today? [00:12:45] Speaker B: I'm really good. Thanks for having me. [00:12:48] Speaker A: Yeah, I'm excited. I know it's taken a long time to get you on, so I'm sorry about that, but I'm glad the day is finally here. [00:12:55] Speaker B: Yeah. [00:12:57] Speaker A: For those who may not be familiar with you and your work, could you let us know kind of a little bit about your background, Laura, and how you came to the water sector? [00:13:07] Speaker C: Sure. [00:13:08] Speaker B: So, Ellie, I got my start pretty early. I think I was a sophomore in my undergraduate studies, got hooked up with a professor who was working on sensors for TNT and then discovered a new product out of that. And pretty much my career got launched from that new discovery using that material to do remediation projects for groundwater and things like that. So then really dove into the R and D aspects of water treatment technologies. And then from there got placements at American Water and Veolia, more on the research side at first, and then transitioned more into the environmental compliance components of water treatment. And then from there, now I'm at Locus Technologies looking at how we can Build new tools to help manage different compliance regulations for water and wastewater systems. [00:14:12] Speaker A: Yeah, compliance is a, is a big deal. It's getting harder and harder. There are more and more regs that are being proposed and coming down the pike. So. And your background in R and D, I think, is an interesting juxtaposition with compliance. So can you tell us a little more about what you're doing at Locus? [00:14:34] Speaker B: Sure. So we have a suite of water applications to help systems manage just their routine compliance with the primary standards. So sample scheduling, any kind of data validation and data quality that they have for their existing data, and then allowing for good mechanisms to do analysis and spatially represent that data in gis. And then we have a suite of products that we're developing for specific compliance components. So pieces developed to cross connection control and backflow device management, Ms. 4, stormwater management. And we're working on something new for industrial pretreatment and fog compliance as well. [00:15:25] Speaker A: So what are some of the regulations and laws that you're helping customers, clients comply with? Can you talk about and kind of what are the changes that are coming around that people need to be aware of terms of a compliance regimen? [00:15:44] Speaker B: Sure. So the big ones on the drinking water side, I think you've probably heard it thousands of times already, the new PFAS standards, it's causing a lot of change in the industry to just get everything mobilized to implement treatment for sites that need it. There were changes to the Lead and Copper Rule, the leading Copper Rule revisions, and then the Lead and Copper Rule improvements, which put a lot of additional responsibility on utilities to manage things and have deeper communication and tracking with individual customers out in their network. And then there's the potential for even more regulations coming down the pipe with additional evaluations of further disinfection, byproducts and other potential pollutants that have been added to the upcoming six contaminant candidate list. And then on the wastewater side, there's. There's the potential for stricter nutrient discharge limits and even more focus on stormwater and combined sewer overflows for wastewater systems. [00:17:07] Speaker A: Interesting. So yes, you're right. I have heard of pfas. So if you're in the water industry, you can't miss that one. Right. So how are all these new regs and these compliance issues, how are they impacting utility operations? [00:17:30] Speaker B: Sure. So with the new and revised regulations, they can increase the complexity of your compliance sampling. So more sampling, that means more analysis and costs associated with the analysis and just more documentation required around all of these different Sampling components. If you are in the situation where you need to deploy treatment for pfas, then there's the additional cost for treatment upgrades. We've been in an inflationary, inflationary cycle, so we've seen chemical costs really go through the roof. So a lot of facilities really need to fine tune their chemical dosing, staffing costs as well. These are all kind of going up. And then you have the increased strain from the overall aging infrastructure systems that we have, which really weren't designed for these new standards that we're seeing at very, very low concentrations. And with additional and regulation and more complex requirements, you also increase your risk of potential violations, fines and reputational damage. It's just a lot for these systems to manage while trying to keep their core operations strong. [00:19:01] Speaker A: Right, right. So that's how it impacts the operations of the utilities. What, what do you view as the key kind of compliance challenges? [00:19:15] Speaker B: So a lot of these systems, they have tons of data, but it's scattered all over the place. So trying to be able to pull that data into one location can be challenging. A lot of facilities still have that as a very manual process. So a challenge is finding new solutions that can really pull that data from all of these disparate places together in a meaningful way, making sure that that data is clean and organized so that you can put flags against different types of limits. So you can really use that information for real time visibility either into the plant performance or the compliance status of your treatment operations. It can be difficult to prepare for audits and inspections when your data is in all of these different areas. And trying to integrate with legacy systems, it can be challenging as well. Those are just a few, but it really does kind of having a strong system to manage all of your compliance data can really help ease the burden on your teams to meet compliance and ensure your plants are operating at their best performance level. [00:20:44] Speaker A: Yeah, it sounds so simple to get organized, but how do you, if you come upon a utility that is keeping records in a manual, in a manual logbook or what have you. And as you kind of indicated, it's spread all over the place, it's not organized. How practically do you get the utility to get its data organized? [00:21:11] Speaker B: So it really, you want to start with what are the main outcomes. So I think of it as here are all the data inputs, here are the outputs that you want. And usually the outputs are regulatory reports. And they're also like KPIs and operational dashboards. So the way that I kind of usually structure it is you want to minimize the amount of like manual entry that you have. So once a parameter is in, it's in for good and you can use it for a variety of different uses that you want on the outputs. So it's typically talking with individual operators, getting copies of their individual records, establishing that framework in your system and then first usually always getting them up and running in that new system and then bringing in the historical data later is how we usually approach it. [00:22:13] Speaker A: Got it. I mean is this, is this kind of people walking around with iPads and, and doing that? Is it a software solution? [00:22:22] Speaker B: I mean, yeah, I mean the future is really, you want to be able to collect data wherever people are. So a lot of times you might be out in the field doing inspections, you might be taking like field samples for water quality parameters. You want to be able to track that data in the field at the moment of collection for, especially for instantaneous readings. So strong technologies will allow you to generate chain of custody on, on demand. They'll automatically pull in your data and sync it with your larger system and just really kind of allow easier data ingestion and not just keep it all tied to one single interface on particularly not on premises on a cloud based web solution. [00:23:22] Speaker A: In terms of getting, in terms of getting digitized or digitalized data, not sure which is the correct. Is it digitized or digitalized? [00:23:32] Speaker B: I think yeah, either it could work. [00:23:38] Speaker A: So how do you go about, you know, getting, getting, you know, kind of process optimization. [00:23:45] Speaker B: So I think for process optimization you really want to pull in all of your streaming data. So that means connecting to this SCADA historian, pulling in your data there any other streaming sensors that you may have and establishing kind of a mirror for that in your new software component. And then really, then I'd say the second layer is adding in kind of bounds, like upper and lower limits for your target performance for these different operational parameters. And then from there you can kind of look at how to tweak different performance aspects to try to optimize for performance. Typically the two biggest ones that have the most impact are the chemical usage. So you're optimizing dosing and then the other big expenditure is on energy. So looking at how you can optimize the performance of your individual assets and how they're running over time. [00:24:58] Speaker A: Got it. And so, so in terms of implementing the systems, right, so let's. You're a water utility, you've got pfas that you're looking at, you've got lead and copper, you've got a bunch of other stuff that you're Monitoring in your system. I mean, it could be as simple as you've got iron and manganese. Right. That might be occurring in the water and you need to, if you don't have a filtration plant, you might need to do some things with that could be atrazine. Let's say you get a notice of an atrazine spike. How does the digitalization of the data help address all those issues? Over all those various compliance risks, can you match up kind of what's happening in the physical world versus what the digital data is showing you? [00:26:00] Speaker B: Sure. So you want to really make sure that for each individual parameter you have all of the data validation mechanisms that go in on it so that you can really have the truest possible understanding of your data and what it means. And that also includes matching it against any existing MCLs for individual parameters. So I'd say having data come in like first you want to evaluate for compliance and make sure that all of your individual parameters are where they should be relative to the regulations applicable in your jurisdiction. And then to go beyond that to look to like improving water quality and optimization of that, it's really kind of a broader discussion that water quality teams would have with the operational teams at any given facility. And so kind of you need to bring in a lot of different parties if you're looking at kind of what changes do we need to make at a particular plant to improve the water quality and the outputs? [00:27:17] Speaker A: Yeah, and I assume that the digitalization will help bring those parties together. And everyone's kind of looking at the same data sheets rather than kind of the left hand not knowing what the right hand is doing. [00:27:27] Speaker B: I mean, well, so typically it depends on what they're designing for. The applications that we typically support are primarily for compliance and then using the different data to have regular generate regulatory reports such as their CCR data tables, their monthly operational report, the discharge monitoring reports, as well as any kind of KPIs for performance. So our primary users are either the water quality managers, directors at an organization, or the different field operation teams who are responsible for going out and collecting samples and doing the different types of sampling that would be required under the State Drinky Water act, or sampling that's done at the plant or out in the collection system under the Clean Water act requirements. [00:28:32] Speaker A: So can you talk about the benefits that go along with these, modernized these digitized compliance systems? [00:28:43] Speaker B: Sure. So I mean a big driver of getting all of your data organized and it helps with the users you want to try to minimize manual data entry and Just to save people time. But also having this data, data structured in a meaningful way can help reduce your risk of potential violations or penalties. It can help improve operational efficiency and cost. If you're looking at these metrics for like chemical dosing or energy, you can make better decisions. So if you have all of your data mapped and you can plot kind of, I guess I'll use an example for that in Copper, plot all of your lead results within your distribution system and look at that over time. You can make sure you can hone in on hotspots and maybe help direct secondary actions to do deeper evaluations at those locations or evaluate what types of controls you might need for your treatment. It can enhance transparency with regulators and the public. Some of facilities like to have a public facing dashboard that's been very common for the lead and copper rule inventories just to allow the public to really see what test results have been and how the utility in their area is managing their different compliance obligations. It also helps with long term planning. So if you can see how your water treatment outputs are changing over time, that can also help with the long term engineering analysis to make sure that you're adapting to meet where your system might be in the future and how different kind of regulations could impact your existing plant performance. [00:30:53] Speaker A: Excellent. So can I ask you a related question here? And that is so let's say you're a small system and as we talked earlier, we're seeing chemical costs going up, we're seeing a lot of inflationary pressure and I'm thinking I've got a limited amount of funds, can I afford to implement a digital solution? What's your response to that? [00:31:22] Speaker B: I mean, absolutely. I think going from a system where everything is mostly in spreadsheets or pen and paper, to going to a purpose built compliance solution that's really a night and day transformation that really helps save a lot of time and an administrative burden of your teams, your water quality and your operational teams. Just because it makes it so much easier to see what's going on, have that visibility into performance that you might not be getting solely from your SCADA system. And really to streamline all of the reporting obligations that your facility would have to its primacy agency. So it can have a significant impact on your just day to day operations in a meaningful way. And I think once you transition, there's no going back. There's only just continuing to improve upon the systems that are in place. But I've not heard of any system ever saying we regret bringing in a compliance solution to help Manage all of our compliance and operational data. [00:32:42] Speaker A: Got it. Is there, is there a system that's too small, where the benefits start, start to the costs exceed the benefits? I mean, is there a kind of a sweet spot for what types of, what size of utility ought to be implementing these types of digital solutions? [00:32:57] Speaker B: Well, I think it really can work for utilities of all sizes. But yeah, the places where you see, see maybe facilities are still using spreadsheets and things like that are the smaller systems that have maybe lower, smaller staff sizes and maybe less complex systems. So maybe they just run a few groundwater wells. They I think could still see the benefits of bringing in a technology, but it really is where the future is going to be able to just manually getting away from these manual processes and being able to really utilize the data of your systems in more meaningful ways. [00:33:48] Speaker A: Yeah, I see this as a golden opportunity to achieve greater economies of scale because we've got a lot of small systems, as we've talked about, that can benefit. They may not be able to be physically interconnected with each other, but if you can have a compliance dashboard for a bunch of systems, you can eliminate, I think, a lot of the cost. You can make it much more efficient for a number of these small systems and kind of roll them up in a single. It could be ownership. It could, it could just be a compliance, a compliance cooperative almost for. Yeah, yeah, go ahead. Yeah, I think you know where I'm going. So. Yeah, go ahead. Take out, take over. [00:34:38] Speaker B: Yeah, just, I guess the consolidation of systems into just community enterprises is another opportunity to try to get the scale and so, yeah, I think it's just, I think there's ways to work with utilities of any size, large and small, to find a solution that could work for them. But predominantly right now it's just the. I think a lot of the very smallest utilities are still using more of just the spreadsheets and manual processes to manage their data. [00:35:18] Speaker A: Absolutely. So looking ahead to the future, kind of can you give us your take on, on what is in store for digitalization of compliance systems? [00:35:31] Speaker B: So I think that we're going to continue to see more regulations on water quality standards over time. I know there's changes in kind of outlook, administration to administration, but in the longest view of things, I think we're definitely moving towards an environment of increased scrutiny on water quality and lower standards and new standards. There's obviously the impacts of AI and how that can really transform the, particularly the analysis and trending components to the data that's being brought into digital networks. Whether that's compliance data or operational data. There's potentially increased funding opportunities both at the state and federal levels to help address will help support communities with these new regulations, such as the new PFAS standards. And really I think we're seeing a shift in the market from just kind of a we need to meet these requirements, we're just going to have the processes to do it more to seeing that their data is actually a valuable resource and that they can use their data to help drive different decisions that can benefit the operations in the long term. [00:37:04] Speaker A: Excellent. Can you give some high level thoughts on water utility industry? [00:37:10] Speaker B: Water quality is such an important factor that we kind of take it for granted. But I know that the people who run these facilities, they care deeply about the work they do. And our treatment operations teams really, they're crucial to the functioning of our infrastructure. The compliance aspects are critical because they help ensure that the public is protected and that we're doing everything we can to make sure that the water that we either give to consumers or discharge into the environment won't have any negative consequences. So I think there's a lot of conversations about like pollutants and how they get there. And I'd say operations, we're always doing the best that we can to try to make sure that the water produced is as best as it possibly can be. [00:38:18] Speaker A: Well, Laura, you've been phenomenal today. Every time I speak with someone, I learn something new and I really appreciate you helping me learn something new today. Do you have a leave behind message before we say goodbye? [00:38:37] Speaker B: Sure. So I'd say if you're curious about what software is out there and what you can do, just take a look. You're never too small to kind of move to a more formalized structure for your compliance and operational data. And there are companies out there who can help you with that transition. [00:39:03] Speaker A: Awesome. So Laura, again, thank you for coming on. Really appreciate it. You've been phenomenal. And for those who want to find out more about you and your work at Locus, where can they go to get that information? [00:39:14] Speaker B: You can go to our [email protected] that's L O C U S T E C dot com. [00:39:24] Speaker A: Thanks so much, Laura. We'll talk to you again soon. I really appreciate your time today. [00:39:28] Speaker B: All right, thank you, David. [00:39:30] Speaker A: Laura was absolutely phenomenal. We've done digital transformation and compliance episodes before, but Laura really offered some unique insights and different perspectives. So I hope you found her interview as interesting as I did. Laura was phenomenal. You know, we've done digital transformation and compliance episodes before, but Laura really offered some unique insights and different perspectives, so I hope you found her interview as interesting as I did. So thanks so much for coming on Laura. Really appreciate you sharing your insights. Well, I'd love to know what you thought about the interview. Please check out the Show Notes page for information and links on this episode. Just Google the Water Values Podcast. Click the first link that comes up. That's our landing page on the Bluefield Research website. As you know, Bluefield Research and the Water Values LLC are not affiliates. We just have a joint marketing arrangement and as part of that we get a landing page on their website. Well, you can email me at david.mcginseyntons.com and you can sign up for the newsletter at that landing page as well. And thank you again for tuning in and I hope you make it a great day. Plus, I want to give a huge thank you to our sponsors again. Sponsors of the Water Values Podcast include Woodard and Curran, Entera Xylem, the American Waterworks Association, Black and Veatch, Advanced drainage systems, and 1898 and company. This show would not be possible without those great companies and industry leaders. And again, thank you for listening and for subscribing to the Water Values Podcast. Your support is truly appreciated. In closing, please remember to keep the core message of the Water Values Podcast in mind as you go about your daily business. Water is our most valuable resource, so please join me by going out into the world and acting like it. [00:41:13] Speaker B: Sam, You've been listening to the Water Values Podcast. Thank you for spending some of your day with my dad and me. [00:41:48] Speaker A: Well, thank you for tuning in to the disclaimer. I'm a lawyer licensed in Indiana and Colorado, and nothing in this podcast should be taken as providing legal advice or as establishing an attorney client relationship with you or with anyone else. Additionally, nothing in this podcast should be considered a solicitation for professional employment. I'm just a lawyer that finds water issues interesting and that believes greater public education is needed about water issues. And that includes enhancing my own education about water issues because no one knows everything about water.

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April 21, 2020 00:31:03
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Building Smarter Sewers

Greg Quist, CEO of SmartCover Systems, listened to his customers 15 years ago and developed a highly successful smart sewer solution. Greg joins us...

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