Ken Mercer, the American Water Works Association’s (AWWA) Senior Manager of Technical and Research Programs, discusses the AWWA’s Rate Survey and it Utility Benchmarking Survey. Ken fills us in on the trends that the AWWA’s Rate Survey reveals and some interesting metrics that the Utility Benchmarking Survey tracks, as well as how benchmarking can be used by utilities. Check this episode out and then see how your utility measures up! And if you’re not participating in the AWWA’s surveys, you need
Alan Heymann returns as a guest in a different role. Alan launched Peaceful Direction where he provides executive coaching services. During this interview, Alan...
David Dolphin, of utility technology provider Ayyeka, discusses a wide range of issues related to end-to-end remote monitoring system deployment. David covers signal strength,...
It’s the holidays and that means it’s time for an interview from a philanthropic viewpoint. Walt Walker, a professional engineer with Greeley and Hansen,...