Ken Mercer, the American Water Works Association’s (AWWA) Senior Manager of Technical and Research Programs, discusses the AWWA’s Rate Survey and it Utility Benchmarking Survey. Ken fills us in on the trends that the AWWA’s Rate Survey reveals and some interesting metrics that the Utility Benchmarking Survey tracks, as well as how benchmarking can be used by utilities. Check this episode out and then see how your utility measures up! And if you’re not participating in the AWWA’s surveys, you need
Jennifer Walker, the Deputy Director for the National Wildlife Federation’s Texas Coast and Water Program, provides a terrific discussion about urban water planning through...
Michael Deane, the Executive Director at the National Association of Water Companies, identifies important issues for investor-owned water utilities. He describes how both the...
Will Pickering, the CEO of the Pittsburgh Water & Sewer Authority, provides a master class in utility leadership covering a wide range of issues...