Ken Mercer, the American Water Works Association’s (AWWA) Senior Manager of Technical and Research Programs, discusses the AWWA’s Rate Survey and it Utility Benchmarking Survey. Ken fills us in on the trends that the AWWA’s Rate Survey reveals and some interesting metrics that the Utility Benchmarking Survey tracks, as well as how benchmarking can be used by utilities. Check this episode out and then see how your utility measures up! And if you’re not participating in the AWWA’s surveys, you need
Eric Thornburg, President and CEO of Connecticut Water Company, relates his experiences from a Water for People trip to Rwanda, Africa. Eric explains how...
Mae Stevens, Chair of the Water Practice at Banner Public Affairs, delivers a terrific interview discussing some of the ins and outs of Capitol...
Will Pickering, the CEO of the Pittsburgh Water & Sewer Authority, provides a master class in utility leadership covering a wide range of issues...