Ken Mercer, the American Water Works Association’s (AWWA) Senior Manager of Technical and Research Programs, discusses the AWWA’s Rate Survey and it Utility Benchmarking Survey. Ken fills us in on the trends that the AWWA’s Rate Survey reveals and some interesting metrics that the Utility Benchmarking Survey tracks, as well as how benchmarking can be used by utilities. Check this episode out and then see how your utility measures up! And if you’re not participating in the AWWA’s surveys, you need
An all-star panel of water experts discusses what happened with water in 2020 and provides a glimpse into what they expect 2021 will look...
Doug Hatler comes on for his second appearance on The Water Values Podcast. Doug provides an impassioned interview on PFAS and the need to...
Will Pickering, the CEO of the Pittsburgh Water & Sewer Authority, provides a master class in utility leadership covering a wide range of issues...