Ken Mercer, the American Water Works Association’s (AWWA) Senior Manager of Technical and Research Programs, discusses the AWWA’s Rate Survey and it Utility Benchmarking Survey. Ken fills us in on the trends that the AWWA’s Rate Survey reveals and some interesting metrics that the Utility Benchmarking Survey tracks, as well as how benchmarking can be used by utilities. Check this episode out and then see how your utility measures up! And if you’re not participating in the AWWA’s surveys, you need
Water rock star Adel Hagekhalil imparts a powerful vision for leadership in the water sector through the lens of his work at Metropolitan. Plus,...
Susan Latvala discusses the discord in the Tampa Bay area amongst the various counties and municipal governments over water supply. After legislative intervention, the...
Tacoma Zach, Co-founder and CEO of MentorAPM, delves into the problem of prioritization for utilities. Tacoma provides an insightful look at ways utilities can...