Ken Mercer, the American Water Works Association’s (AWWA) Senior Manager of Technical and Research Programs, discusses the AWWA’s Rate Survey and it Utility Benchmarking Survey. Ken fills us in on the trends that the AWWA’s Rate Survey reveals and some interesting metrics that the Utility Benchmarking Survey tracks, as well as how benchmarking can be used by utilities. Check this episode out and then see how your utility measures up! And if you’re not participating in the AWWA’s surveys, you need
WaterSmart Software’s Dana Haasz provides a riveting discussion of how WaterSmart Software has evolved over the last six years. Dana has held a wide...
It’s the holidays and that means it’s time for an interview from a philanthropic viewpoint. Walt Walker, a professional engineer with Greeley and Hansen,...
Khris Dodson of Syracuse University’s Environmental Finance Center discusses a wide range of workforce development issues for water utilities. Khris identifies the problems with...