Ken Mercer, the American Water Works Association’s (AWWA) Senior Manager of Technical and Research Programs, discusses the AWWA’s Rate Survey and it Utility Benchmarking Survey. Ken fills us in on the trends that the AWWA’s Rate Survey reveals and some interesting metrics that the Utility Benchmarking Survey tracks, as well as how benchmarking can be used by utilities. Check this episode out and then see how your utility measures up! And if you’re not participating in the AWWA’s surveys, you need
My friend Jay Madigan joins The Water Values Podcast to discuss his charitable work for the Lake Cane Restoration Society. Jay tells a wonderful...
Iris Gonzales, Philippine Star reporter and columnist, provides an eye-opening discussion on water in the Philippines and the Manila water concessions. Iris also explains...
Gary VerDouw, a former American Water employee and now an independent rate and regulatory consultant, discusses the often misunderstood process of setting rates for...