Ken Mercer, the American Water Works Association’s (AWWA) Senior Manager of Technical and Research Programs, discusses the AWWA’s Rate Survey and it Utility Benchmarking Survey. Ken fills us in on the trends that the AWWA’s Rate Survey reveals and some interesting metrics that the Utility Benchmarking Survey tracks, as well as how benchmarking can be used by utilities. Check this episode out and then see how your utility measures up! And if you’re not participating in the AWWA’s surveys, you need
Alison Kastama, a communication manager with the San Francisco Public Utilities Commission (SFPUC) and Heather Pohl, a project manager at SFPUC for the Automated...
Alan Heymann returns as a guest in a different role. Alan launched Peaceful Direction where he provides executive coaching services. During this interview, Alan...
Wall Street veteran Debra Coy joins us on The Water Values Podcast to talk about a number of issues concerning water finance. She brings...